Privacy notice

Preview placeholder. This notice describes what Retalery collects and why during its Open Preview. A lawyer has not reviewed it yet, and it will be replaced before Retalery opens fully.

In short

We collect what we need to let you buy and sell, and nothing for advertising. We never sell your data. You can see everything we hold about you, download it, and delete your account.

What we collect, and why

Your email address

To sign you in and send you messages about your orders and account

Your name

So sellers and buyers know who they are dealing with

Delivery address and phone number

To deliver orders. Sellers see them only for orders you place with them

Orders, your bag, and messages you send

To run the marketplace, and to keep the records the law requires

For sellers: legal name, PAN, GSTIN, business address, phone, documents for verification

Tax law, verification, and showing buyers who they buy from

For sellers: a bank account

To pay you. The full number goes only to our payment partner; we keep its last four digits

Photos, videos, audio and text you publish

To show them to the people you choose

We use one cookie, to keep you signed in. We use no advertising or tracking cookies.

How we protect it

• PAN and GSTIN are encrypted in our database.
• Verification documents are seen only by the person reviewing them, and deleted once a decision is made.
• The Founder Portal needs a second code from an authenticator app.
• Every sensitive action is recorded.

Who else sees it

• Sellers you buy from: your name, delivery address, phone number and order.
• Buyers who buy from you: your Presence, legal name, business address and phone number.
• Service providers that host Retalery and deliver its email, only to do that work.
• Our payment partner, once real payments begin.
• Authorities, only where the law requires it.

How long we keep it

• Your profile: until you delete your account.
• Orders and payment records: as long as tax law requires, without your profile once your account is deleted.
• Verification documents: deleted when the decision is made.

Your rights

You can: - see and download your data (Your account → Download my data) - correct it - delete your account (Your account → Delete my account) - complain to our Grievance Officer, [name to be confirmed], at support@retalery.com

Children

Retalery is for people aged 18 and over during the Open Preview.

Changes

If this notice changes, we will tell you and ask you to accept the new version.

Version preview-1 · preview placeholder