Seller terms

Preview placeholder. These terms describe selling on Retalery during its Open Preview. A lawyer has not reviewed them yet, and they will be replaced before Retalery opens fully.

Your Presence

• What you show. You are responsible for everything your Presence shows: products, prices, photos, Expressions, and the facts you give.
• Accuracy. Describe what you sell truthfully, including its origin, its ingredients or materials, and any risks.
• Licences. If you sell food, you must have a valid FSSAI licence or registration, and show its number.

Before buyers can pay you

Retalery asks for your legal name, PAN, GST status, business address, a phone number buyers can call, and a bank account in your name. Indian law and our payment partner require these.

During the Open Preview

• Payments are in test mode. No money moves.
• Preview orders are practice. Do not send anything for them.

When real payments begin

• Commission. Retalery’s commission, the payment partner’s fees, and the taxes the law asks marketplaces to collect are shown to you line by line, before you list anything, under Sell → What you receive. The commission rates shown now are placeholders.
• Your share. It is held by the payment partner, never by Retalery. It is paid to you once you are verified and the buyer has the order.
• Cancellations and refunds. These follow the Cancellations and refunds policy.

Verification

Being verified means we confirmed that your business exists and that you can act for it. It does not mean we rate your products.

What we may do

We may pause listings or a Presence that break these terms or the law. Where we can, we will tell you why and how to put it right.

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